WonderFil Thread Colour Cards

At Queen of Fabric, we are committed to providing quality products and exceptional service. Please review our return policy below:

1. General Returns

• Returns are accepted for items that are defective or damaged upon receipt, including sale items.
• To request a return, please contact us within 7 days of receiving your order with proof of purchase and photos of the defect or damage.

2. Exclusions

• Sale items cannot be returned or exchanged unless they are defective or damaged.
• Fabrics that have been cut to order cannot be returned or refunded unless they are defective.

3. Process for Returns

• If your return is approved, we will provide instructions on how to return the item.
• Refunds or replacements will be processed once the returned item has been received and inspected.