Privacy Policy

Privacy Policy

We are committed to ensuring that your privacy is protected and that your data is kept safe. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What we do with your information

When you purchase something from our online shop, as part of the buying and selling process, we collect the personal information you give us. This includes your name, address, phone number and email address, and having this information allows us to send your purchased goods to you.

What we collect

We may collect the following information:

  • your name

  • contact information including email address, address and phone number

  • information about your use of our site, including details of your visits, such as pages viewed and the resources you access

  • information provided voluntarily by you, for example, when you register for our newsletter or make a booking

*Please note, we do not store any of our customers’ debit or credit card details collected from our website

Mailchimp
Mailchimp is a marketing automation platform, and we use it to send out our marketing emails. When you subscribe to our newsletter, we store your name, address and email address (depending on what you share with us) on Mailchimp.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping
  • We use your information to process and send out your online shop orders
  • We send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • In the future, we may use the information to customise the website according to your interests
  • We may use the information to improve our products and services

Security

We have in place all reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online and we are dedicated to keeping this safe. Keeping your data safe is something we are dedicated to. However, the internet is never totally secure and therefore we cannot 100% guarantee the security of data that you choose to send us electronically and sending us such information is entirely at your own risk. If we find there has been an unlawful data breach of queenoffabric.com.au's database, or the databases of a third party data processor, we will report it to any relevant authorities within 72 hours, and we will also contact anybody whose data has been affected.

Copyright

  • All patterns and quilts are the property of the designers' listed on that product and proper credits must be given to the original designers.