St Kilda Square -Rae Telfer

At Queen of Fabric, we are committed to providing quality products and exceptional service. Please review our return policy below:

1. General Returns ✅

• Returns are accepted for items that are defective or damaged upon receipt, including sale items. 📦
• To request a return, please contact us within 7 days of receiving your order with proof of purchase and photos of the defect or damage. 📸✉️

2. Exclusions 🚫

• Sale items cannot be returned or exchanged unless they are defective or damaged. 🛍️
• Fabrics that have been cut to order cannot be returned or refunded unless they are defective. ✂️

3. Process for Returns 🔄

• If your return is approved, we will provide instructions on how to return the item. 📨
• Refunds or replacements will be processed once the returned item has been received and inspected. 💰🔍